The best way to predict the future is to create it.

Peter Drucker

Bio

Michael G. Manes
Square One Consulting
625 Weeks Street
New Iberia, LA 70560
Cell: 337-577-3885
E-mail: squareoneconsulting@cox.net

Employment History

  • U.S. Army (1971 – 1972) – Fort Polk, LA and Heidelberg, Germany
  • General Adjustment Bureau (1973 – 1974) – Baton Rouge, LA
  • Cuna Mutual Cumis Insurance (1974 – 1975) – Baton Rouge, LA
  • Bynum, Grace, and Joffrion Agency (1975 – 1978) – Baton Rouge, LA
  • Wright and Percy Agency (1978 – 1981) – Baton Rouge, LA
  • Omni Group Agency (1981 – 1988) – Baton Rouge, LA
  • Citizens Bank and Trust (1988 – 1993) – Plaquemine / Baton Rouge, LA
  • LSU – Adjunct Faculty (1988 – 1998) – Baton Rouge, LA
  • Square One Consulting (1993 – present) – Baton Rouge / New Iberia, LA
  • Louisiana Managed Healthcare Association (1994 – 1999) – Baton Rouge, LA

Education – Academic / Professional

  • University of Southwestern Louisiana – B.A. (Political Science)
  • General Adjustment Bureau – Basic Casualty School
  • Cuna Mutual / Cumis – Agency Training (including OJT)
  • Bellsouth – Telemarketing Training
  • Certified Insurance Counselor (CIC)
  • FAMEX (Fireman’s Fund) – Onsite - Training Program
  • Property and Casualty Licensing Course – Louisiana
  • Life / Health Insurance Licensing Course – Louisiana
  • Annual Continuing Education – Louisiana Department of Insurance
  • Miscellaneous Programs, Seminars, Workshops, CE Courses, etc. - Insurance, Marketing, Risk Management, Leadership, etc.

Experience -- Military / Business / Professional

  • Spec. 5 - U. S. Army (Fort Polk, Louisiana and Heidelberg, Germany - 1971 - 72)
  • Financial Services Delivery - Banks and Insurance Coordination (18 years)
  • Planning, Marketing, & Change Management Consulting (14 years)
  • Insurance Agency Production / Management (20 years)
  • Bank Insurance Officer (5 years)
  • Developer of United States Tennis Association "Ad-In" Program
  • Designer of Professional Insurance Agents of Louisiana E & O Program
  • Developer of the Affiliate Program for Insurance Agency Acquisitions
  • Developer of the Professional Insurance Exchange Marketing Organization
  • Developer of the "Correspondent Agency" System
  • Executive Director of Louisiana Managed Healthcare Association
  • Voice Over Announcements

Experience – BancAssurance

  • Bank Insurance Officer – Manager of Bank Agency (5 years)
  • Developer of the Correspondent Agency System
  • Creator of Financial Institution Planning Workbook
  • Creator of Insurance Agency Planning Workbook
  • Speaker on Bank / Insurance Distribution:
    • Association of Banks in Insurance – National Conference
    • First National Bankers Bank – State Convention
    • Professional Insurance Agents – State Convention
  • Author of Articles on Banks in Insurance
    • Bridging the Cultural Divide – Banks in Insurance Report (11/93)
    • Interview – Banks in Insurance Report (3/92)
    • Miscellaneous Articles – The Agents Voice
    • Miscellaneous Articles – IMMS Consultants Program
  • Consulting Experience – Facilitation of:
    • Communication Tools for Discussions of Bank Based Distribution
    • Strategic Planning by a Community Bank
    • Strategic Planning for a Bank-owned Agency
    • Acquisition of an Agency by a Community Bank
    • Establishment of a Joint Venture between an Agency and Bank
    • Development of Contracts for the Correspondent Agency System
    • Discussions with Regulators
    • Strategic Alliances for Bank Based Distribution
    • Carrier Relationships for Bank Based Distribution
    • Product Development for Bank Based Distribution
    • Direct Consultation with CFIC member banks
    • Rehabilitation of a Bank owned agency
    • Instructor of Risk and Insurance at Louisiana State University (10 years)
    • Approved Instructor - Certified Insurance Counselor Program
    • Approved Instructor - Pre-licensing / Continuing Education Insurance Courses
    • Faculty Advisor - Gamma Iota Sigma, LSU Insurance Society
    • Faculty Advisor - AIESEC - LSU Chapter
    • Excellence in Teaching Award – LSU Finance Department (1994 – 1995)
    • PSI Instructor - Advisory University (KPMG - Orlando / Chicago)
      • Issues Chairman for a 1991 Louisiana Gubernatorial Candidate
      • Charter Member of Louisiana Health Care Commission
      • Member of Louisiana Attorney General (Guste) Insurance Panel
      • Member of Louisiana House of Representative (Haik) Insurance Panel
      • Charter Member of Louisiana Education Advisory Council
      • Member of Governor’s (Foster) Task Force for State Group Benefit Program
      • Member of the Board of Advisors for Insurance Industry Issues to the College of Business Administration at Louisiana State
      • Member of the Board of Directors of the National College of Naturopathic Medicine -- Portland, Oregon
      • Member – U. S. Army War College – National Security Seminar (June 05 – 09, 2006)
      • Speaker – Cover The Uninsured Week Programs (Louisiana)
      • Vice President - AAIMCO (American Association of Insurance Management Consultants)
      • Chairman - Citizens for Auto Reform (C.A.R.)
      • Member of Board of Directors of Louisiana Consumers League
      • Member of Board of Directors (Consumer Representative) of Louisiana Health Insurance Association (High Risk Health Pool)
      • Recognized Speaker on Topics of Risk and Change Management, Insurance, Health Care, Leadership, Communications, etc. - including presentations to:
        • LSU Medical School - Practice Management Course
        • LSU Dental School – Practice Management Course
        • University of Oklahoma Medical Center
        • American Association of Periodontology - National Convention
        • Association of Banks in Insurance - National Convention
        • First National Bankers’ Bank (Louisiana) - State Convention
        • Professional Insurance Agents of Louisiana - State Conventions
        • Independent Insurance Agents of Louisiana – State Convention
        • Independent Insurance Agents of Oklahoma – State Convention
        • Louisiana / Mississippi Hospice Associations - State Conventions
        • Louisiana Society of Association Executives - State Convention
        • Louisiana State Medical Society – Leadership Conference
        • Mississippi Managed Health Care Association
        • Professional Insurance Marketers Association – National Convention (2X)
        • HOBY Leadership Program – Keynote Speaker (Louisiana)
        • Numerous other local, state and regional presentations
      • Recognized Columnist / Writer on Issues of Insurance and Risk Management, Change Management, Communications, and
      • Author of the FINE PRINT - Baton Rouge Executive Digest
      • Author of TALKING BUSINESS - Louisiana Business Journal
      • Author of WISE IDEAS - Agent’s Voice Magazine
      • Contributing Writer - Bests’ Review
      • Contributing Writer - Banks in Insurance Report
      • Contributing Writer – IMMS Key Consultants Program
      • Contributing Writer – Program Business
      • Other local and regional publications

    Public Policy / Public Outreach / Industry Leadership

    University

    Consumer Advocacy

    Communications - Public Speaking / Publishing

    Organizational Therapy

    REFERENCES: Available Upon Request

  • Experience – Academic